Refund policy
Last updated: April 2026
60-Day Money-Back Guarantee
We're confident you'll love how you feel with BrightDay Magnesium Glycinate. If you're not happy for any reason, you're covered by our 60-day money-back guarantee — no questions asked.
How to Request a Refund
- Email trybrightday@gmail.com within 60 days of delivery with your order number and a brief note (we don't require a reason — it just helps us improve).
- We'll reply within 1–2 business days with next steps.
- Once approved, refunds are issued to your original payment method within 5–10 business days.
Returns
For most refund requests, you don't need to ship the product back — keep it, donate it, or discard it. We'll let you know in our reply if we need the bottle returned (rare, usually only for quality investigation).
Damaged or Defective Items
If your order arrived damaged or you received the wrong item, email trybrightday@gmail.com within 7 days of delivery with a photo and we'll send a replacement at no charge.
Subscriptions
You can cancel or pause a subscription anytime through the link in your order confirmation email or by emailing trybrightday@gmail.com. Cancellations made before your next shipment processes will not be charged.
Refund Timing
Once we issue a refund, it typically appears on your statement within 5–10 business days depending on your bank or card issuer.
Contact
Email trybrightday@gmail.com.